The sale is just the beginning. Keeping your customers happy to encourage repeat business is a priority for any business and it begins the moment they convert.
Life after the sale—keeping your customers happy Read More »
In today’s competitive context, the only way to create a sustained advantage over your rivals is by providing a unique customer service experience.
Make customer service experience your signature competitive advantage Read More »
There’s nothing magical about sales. Closing more deals involves creating a smooth, tried-and-tested process that has no gaps and fulfills all the right needs at exactly the right moment.
Closing more deals—the sales process explainer Read More »
All nonprofits need a CRM. The fact is, they are just as important for nonprofits as they are for any other organizations.
Why nonprofits need a CRM—and what to look for when buying one Read More »
If you nurture your customers, you’re more likely to tap into the incredible value that current clients bring to your business. Here are some easy ways to do it.
After the win: Easy ways to nurture your customers Read More »
